Refund policy
We want you to be completely satisfied with your purchase. Please review our refund policy below.
Return window
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error.
Refund processing
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.
Non-returnable items
Certain items cannot be returned, including:
- Gift cards
- Downloadable products
- Personalized items
- Perishable goods
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us for assistance.
Shipping costs
You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error. Shipping costs are non-refundable.